IT Support 2017-10-30T10:44:26+00:00

Business IT Solutions

The experienced and knowledgeable IT Support team at Mark1 are dedicated to providing you with the highest quality of support, ensuring that your IT services are always carefully looked after to allow your business to run smoothly.

Whether you are a long established or a start-up company, we offer a free 1hr initial Consultation to discuss your IT requirements.  You can expect to receive a detailed analysis including cost efficient and effective solutions.

We offer 3 affordable set monthly support packages, with 24×7 remote monitoring services included where required, additionally we can provide you with a tailored Service Level Agreement for your business.

Emergency callout services are an unfortunate requirement for business that rely heavily on their IT infrastructure and this is where our support team are on hand.  With a monitored 2 hour on-site emergency service available, included within all our support packaged.

From Telephony and Server installations, through to office moves and Fibre Optic installations, we cater for all your IT requirements.  Allow us to manage your office move from start to finish with minimal business disruption.

Server & Network Installations

We can procure an extensive range of hardware/software, allowing us to turn your network/server projects around within short time frames.  Our skilled Technicians carry out all aspects of comprehensive installations including consultancy, planning, procurement, deployment, cabling, patching, configuration and end-to-end testing, all carried out with minimal disruption to your day-to-day operation.

Microsoft Volume Licensing

As Microsoft Partners we procure Volume Licensing Agreements for our clients with large number of users covering Windows operating systems and Office software.

Hardware Sales & Procurement

We have accounts with the largest IT distributors in Europe procure IT hardware at very competitive rates. The savings we make we pass on to our customers helping reduce the over cost of a hardware overhaul.

Telephone & Remote Support

Need help?  If so, we have a team of highly trained technicians who can offer telephone and remote support.  If your issue cannot be resolved in this manner, we offer on-site call-outs.  We also offer Service Levels Agreements for total piece of mind.

Website & Email Hosting

We can take away all of the hassle by hosting your email addresses and domain names ‘in-house’. We also have a website building team who can create a bespoke site to suit your business and budget.

Support Agreements

We offer Tailor Made Service Agreements for your company. Whether you would prefer to buy hours up front, get priority service or reduced rates, we have an Agreement to suit you and your business’s needs.

In-house training for schools

We love to get involved with our Schools and assist in afterschool IT Clubs, including teaching year 5 and 6 children basic code writing. We can also train the Teachers so they can use the equipment to the fullest and pass on their knowledge to the children.

In-house training for businesses

Does your staff need training on new software or infrastructure? We can come to you, with a pre-planned itinerary and you can learn what you really need to know.

Get in touch.  We’d love to hear from you.