Originating in 2010 and formed in 2013, we have been successfully building our company on good old fashioned principles; honesty, integrity and second to none levels of service.
Our mission is to simplify the provision of IT support and services to SMBs, schools and home users. Technology is such a fast moving environment that it is nigh on impossible for existing/potential customers to decide what is the best solution; it is our ‘role’ to bridge this knowledge gap and offer solutions that are ‘tried and tested’ as well as undertaking bespoke project work upon request.
A few words from some of our recent clients
From start to finish the whole process was fast and efficient. Great communication and creative with ideas. I now have the professional looking website that I was unable to create myself. This is something I should of looked into from the start, as I have a better web presence after using this service. Would highly recommend….
July 2017
Mark 1 IT Solutions have been providing a high level of quality technical support to our company since January 2016. The support has included provision of equipment, server maintenance, as well as consultancy in a timely and cost-effective way to meet the needs of our business.
Mark, the Director, has always proven to be accessible and his team wholly reliable, taking away any worries we may have had in an area that is vital to so many businesses in today’s world.
I would recommend Mark 1 IT Solutions as an all-round IT provider without hesitation.
November 2017
We had explored various options for our IT support but it was only when we spoke to Mark 1 that we felt we had found a company that not only understood our needs but they were also interested in getting to know our school and what we are trying to achieve. We have always found them to be professional and easy to contact, nothing seems to be too much trouble.
Since starting their work with us we have been particularly impressed by their level of technical competence. They have unearthed problems that we were not even aware of and have made vast improvements to the speed and stability of our network. They have also helped us to save money through auditing our provision and ensuring that we do not pay for more software licences than we need. We have no hesitation in recommending Mark 1.
November 2017
Wow! Above and beyond fast, friendly, competent and extremely knowledgeable staff. Very impressed with the service from Mark1. Starting with the thank you for even the smallest issues solved quickly and ending with a bigger thank you for you saving the day! If every company in my life helped my business like you did I’d be a very happy girl.
October 2017
Shelley from Mark1 IT Solutions designed and produced my business website with an eye for detail and a speed and efficiency that was quite astonishing! It conveyed exactly what my business and services are all about, covering everything my potential customers would need to know. My website is uncomplicated, professional and easy to navigate.
Shelley is always happy to advise and I would recommend Mark1 IT Solutions to any business looking to create or update their website.
October 2017
Today 01/11 /2017 two engineers from Mark1it Solutions arrived onsite at the time requested, they were instructed to carry out an office move which included rerouting cabling to our existing server (which Mark1it had installed previously). Both engineers from Mark1it solutions were helpful and accommodating, even though we were painting and moving furniture around them while they were working. The job was completed within the time allocated and we will continue using their services as we have done for the past few years.
November 2017
Meet the Team
Mark has worked within IT in many varied sectors from banking, manufacturing, retail and the building industry. Mark and his team have a clear and defined aim – give the customer what they need in IT support and development within budget and on time. Mark is keen to come to your business and evaluate any areas for improvement or efficiencies giving support and back up when you need it; letting you concentrate on developing your business, confident your IT won’t let you down.
Working with owner managed businesses through his own accountancy business, ESP Business Solutions, Wayne brings not only finance director level guidance and support but also an objective external perspective to the internal aims, plans and operations of the business, customer relationships, branding and marketing.
In his spare time, as well as spending time with his family, Wayne can be found swimming, cycling or running, often combining them one after the other into a triathlon.
This has given him a broad base of knowledge solving issues from 1st to 3rd level of support and dealing with clients wide and varied from Next and New Look fashion retailers to L’Oreal and Chanel beauty brands all under the telecoms IT umbrella and to strict time frames that are often required.
Daniel also spent time working in schools, delivering training courses to people of all ages and more importantly abilities with a passion you may expect from someone who has a love of the IT world and its challenges. Solving problems is almost fun for Daniel!
Daniel is fluent in both English and Polish and his other key passion is for flying!
You can be sure of a fully professional and dedicated service from Daniel.
The ability to work within tight service level agreements & multiple issues whilst delivering top class customer service makes Joseph someone you can trust.
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